The way we workWe developed a simple and effective approach for team performance in complex environments:
1. SAFE: Leading dynamic environments
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2. CLEAR + CALM Feedback Skills
A proven methodology for giving and receiving feedback
The CLEAR+CALM® model for effective communication uses insights from neuroscience, psychology, Crew Resource Management and teamwork in organisations.
CONSTRUCTIVE
Prepare the Case LANGUAGE
Words Matter EVALUATE
Manage Reactions ACTION
Reach an Agreement RELATIONSHIP
Move On Vertical Divider
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CONSIDERATE
See the giver's point of view AWARENESS
Know Yourself LISTEN
Explore for Deeper Meaning MANAGE
Actively Question |