The way we work

We developed a simple and effective approach for team performance in complex environments:

1. Leaders build & nurture a psychological SAFE environment for performance
2. Train everyone in CLEAR + CALM feedback & collaboration

1. SAFE: Leading dynamic environments

SAFE CHECKLIST
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File Type:	pdf

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SETTING BOUNDARIES

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ACTIVATING BEHAVIOUR

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FAILING FORWARD

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EMPOWER

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2. CLEAR + CALM Feedback Skills
A proven methodology for giving and receiving feedback

The CLEAR+CALM® model for effective communication uses insights from neuroscience, psychology, Crew Resource Management and teamwork in organisations. 

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CONSTRUCTIVE
​Prepare the Case

LANGUAGE
​Words Matter

EVALUATE
Manage Reactions

ACTION
Reach an Agreement

RELATIONSHIP
​Move On

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​CONSIDERATE
See the giver's point of view

AWARENESS
​Know Yourself

LISTEN
Explore for Deeper Meaning

MANAGE
Actively Question