WE'RE LIVING IN A COMPLEX WORLD

In an increasingly complex and connected world, the capacity to speak up, be open and honest fast is essential. This may sound obvious, but we’ve seen poorly prepared, timed and received discussions result in defensiveness, inflicting damage to egos, relationships and performance.

STEP 1: Leaders make it SAFE to speak!

SETTING BOUNDARIES

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ACTIVATING BEHAVIOUR

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FAILING FORWARD

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EMPOWER

STEP 2: Practice feedback skills!

The CLEAR+CALM® model for effective communication uses insights from neuroscience, psychology, Crew Resource Management and teamwork in organisations. 
CONSTRUCTIVE
​Prepare the Case
LANGUAGE
​Words Matter
EVALUATE
Manage Reactions
ACTION
Reach an Agreement
RELATIONSHIP
​Move On
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​CONSIDERATE
See the giver's point of view
AWARENESS
​Know Yourself
LISTEN
Explore for Deeper Meaning
MANAGE
Actively Question

​The Feedback Loop

THE ONE-STOP-SHOP FOR GREAT CONVERSATIONS

01. assesS


​The Feedback Readiness Test measures how organisations deal with feedback and confront mistakes: a snapshot of the culture. By analysing the results, we can build a highly tailored learning experience.

​This assessment based on the scientific Feedback Environment Scale by Steelman & Levy and the Error Orientation Questionnaire by Rybowiak & Garst.
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02. LEARN

Face-to-face learning and continuous practice over time are the most effective way to build a culture of feedback. Therefore, we provide engaging workshops and team-building events, followed up with online learning modules.

​So be ready to discuss and play!
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03. Practice
The Online Academy 
The Futureteaming Online Academy offers the future of online learning by mixing video, simulation, discussion, quizzes, certification, gamification and much, much more. You can complete our basic or expert CLEAR+CALM course when you want, where you want and how you want. Our modules run on any PC/Mac or mobile device around the globe. Organisations can tailor, or even add, content and branding to their courses. We can blend the Academy modules with "live" web seminars or face-to-face workshops.
The CREW Game
Innovative organisations need new ways to learn. In the online CREW game, you will be playing the roles of different crew members who have to navigate challenging – and sometimes conflicting – conversations. Outdoor we simulate challenging scenarios for our client teams, like high-altitude rescue missions.
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04. Action!

The FEEDFORWARD App 
Only when the organisation is trained and confident, we introduce activities and technology that puts continuous feedback to work! We have our feedback tools or work with in-company or external feedback apps. Warning: introducing technology without training and in a psychologically unsafe environment does not work!