THE TERM ‘PSYCHOLOGICAL safety’ expresses the idea that members of a team trust each other and feel secure to give feedback, without fear of committing professional suicide.
To make sure that this feedback keeps flowing, it is the responsibility of the team leader to create and promote a "feedback-safe" environment.
Here’s how it works, using the acronym SAFE to make it easier to remember:
• Setting boundaries.
• Activating feedback.
• Failing better.
• Empowering the team.
Unfortunately, SAFE leadership styles are not all that common. In his article The Bad Influence of Aggressive Bosses Manfred Kets de Vries shares strategies how to avoid becoming victim – or even copying the bad behaviour – of a toxic manager:
1. Build a support group to share experiences and monitor your own bad behaviour.
2. Build a political network inside the organisation to influence the departure of the boss.
3. Document specific incidents to build a case.
Manfred ends the article with a quote from Marcus Aurelius: " The most complete revenge is not to imitate the aggressor".